NOW Mobile gives customers the ability to manage requests, collaborate on projects, access knowledge bases, manage incidents, and manage tasks from their mobile devices. Users can stay connected and productive while on the road thanks to its user-friendly UI that is mobile device optimised.
Today's workers rely on consumer apps that make their personal life simple and convenient by letting them communicate with friends, order groceries, and schedule rides with just a few touches. However, using a mobile device
to complete work is frequently a difficult experience. Enterprise websites and apps either don't work correctly or aren't well suited for mobile use. They don't make use of the camera and location features
on mobile devices to their full potential.
Employee expectations are changing. The workforce looks for ways to be productive from anywhere in a fast-paced professional setting where responsiveness is vital. They
want their professional life to be as simple and easy going as their personal lives are. It is crucial for a firm to swiftly and effectively fulfil these demands. Organisations can no longer afford the traditional methods
of planning, developing, and testing custom mobile apps over the course of months or years. They require a system that enables the quick creation and distribution of mobile-first experiences.
The ServiceNow platform
excels in this area. It provides a selection of mobile apps and development tools made to meet the needs of contemporary teams. Everyone can be productive from any location thanks to the purpose-built apps that are designed
for particular workflows and personas. The platform's Mobile Studio, which offers a wide range of design components and templates, enables users to create compelling native experiences for iOS and Android without having
to write any code.
ServiceNow offers a comprehensive suite of mobile solutions designed to enhance productivity and deliver seamless experiences to users. With NowMobile, users can access ServiceNow's features and functionalities on their
smartphones and tablets, allowing them to manage requests, collaborate on projects, access knowledge bases, and handle incidents and tasks from anywhere. The user-friendly and mobile device-optimized interface of NowMobile
ensures that users stay connected and productive while on the go.
For IT support staff, ServiceNow's Mobile Agent functionality is a game-changer. It enables support agents to provide assistance and resolve
issues directly from their mobile devices. With Mobile Agent, agents can access and manage problems, requests, and tasks while on the move, improving the efficiency of IT service management. The ability to collaborate,
communicate with users, and deliver prompt help enhances the overall support experience.
ServiceNow's Mobile App Builder empowers organizations to create unique mobile applications without extensive coding knowledge.
Using a visual, drag-and-drop interface, users can design, configure, and customize mobile apps to meet their specific business needs. Mobile App Builder streamlines the mobile app development process, allowing organizations
to easily build and deploy mobile apps that enhance productivity and drive business success.
The Now Mobile and Mobile Agent apps are available as free downloads from the iOS App Store and Google Play Store.
ITOM encompasses the processes and services handled by an IT department. An effective ITOM ensures the performance, and efficiency of an organization's services.
ITSM is a strategic approach to IT management that focuses on delivering value to customers. It defines the roles and responsibilities of each individual in terms of IT services.
ITAM is essential for maximizing the value of assets within an organization by ensuring proactive management throughout their limited lifespan.
