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ITSM is a strategic approach to IT management that focuses on delivering value to customers. It clearly defines the roles and responsibilities of each individual and department in terms of IT services.
ITOM describes the methods used by IT to manage services, support, and deployment to achieve consistency, quality of service, and dependability. Effective ITOM ensures the availability, performance, and efficiency of an organization's services and processes.
ITAM is intended to ensure the successful deployment and ongoing maintenance of IT assets. ITAM encompasses both hardware and software asset management, but they are conceptually distinct.
ITSM is a strategic approach to IT management that focuses on delivering value to customers. It clearly defines the roles and responsibilities of each individual and department in terms of IT services.
ITOM describes the methods used by IT to manage services, support, and deployment to achieve consistency, quality of service, and dependability.
ITAM is intended to ensure the successful deployment and ongoing maintenance of IT assets. ITAM encompasses both hardware and software asset management, but they are conceptually distinct.
ITSM delivers value through strategic IT management, defining roles for effective service.
ITOM oversees essential IT processes and services, ensuring optimal performance and efficiency.
ITAM maximizes asset value through proactive lifecycle management practices.
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